Denied by a Machine? How AI May Be Influencing Your Personal Injury Claim

A legal alert from Blue Horizon Law — Denver’s personal injury advocates fighting for fairness in an automated world

When Your Claim Is Rejected... by a Computer

 

Imagine this: you've endured the trauma of a car accident or a workplace injury. You’ve gone to the doctor, followed all the steps, and finally filed your personal injury claim—expecting a fair review. But then, without warning, you receive a denial.

What many injury victims don’t realize is that the decision may not have been made by a human being at all. More and more, insurance companies are relying on artificial intelligence (AI) to process—and deny—claims.

At Blue Horizon Law, we want Colorado residents to know what they’re up against and how to fight back.

AI in Insurance: What You Should Know

Major insurers like UnitedHealth and Cigna have been using AI models such as nH Predict to evaluate claims, often within seconds. While these systems are designed to streamline processing, they’ve stirred national controversy for allegedly:

  • Overriding doctors' recommendations

  • Automatically denying claims without human review

  • Cutting off treatment approvals prematurely

This raises a serious question: Are victims being denied care and compensation not because of lack of merit, but because of flawed or biased algorithms?

Demand Transparency. You Deserve to Know.

In Colorado, injured parties have a legal right to fair treatment. Yet AI systems are often opaque—shielded from scrutiny and difficult to challenge without legal support.

We encourage every injured client to:

  • Ask insurers if an AI tool was used to evaluate their claim

  • Request documentation of how the decision was made

  • Challenge vague or generic denials, especially when they conflict with medical advice

At Blue Horizon Law, we push for answers—and demand accountability.

We Challenge AI Denials Head-On

Unlike insurance companies, we don’t treat your injury like data on a spreadsheet. Our team has developed extensive legal protocols for:

  • Investigating automated denials

  • Requesting internal review records

  • Appealing AI-based decisions

  • Collaborating with medical experts to reinforce your case

We’ve successfully overturned denials for clients across the Denver metro area and beyond, helping secure the medical care and compensation they rightfully deserve.

Why Staying Informed Matters

The legal world is evolving alongside technology. That’s why our firm stays current on:

  • AI litigation and federal investigations into insurer practices

  • Court rulings on automated decision-making and civil rights

  • Data privacy and accountability issues in claim processing

It’s part of how we deliver cutting-edge legal strategy backed by old-school advocacy.

Don’t Let a Machine Decide Your Future

If you’ve been denied benefits after an accident or workplace injury—and especially if something about the denial feels vague, rushed, or inconsistent—there’s a chance AI was involved. Don’t face it alone.

📞 Call Blue Horizon Law at (720) 555-HOPE
📅 Schedule your free, confidential case review at www.bluehorizonlaw.com

We’ll take a fresh look—with real people, real compassion, and real results.

 

Blue Horizon Law — Combining modern vigilance with timeless values in personal injury law.
Attorney Advertising. This content is for informational purposes only and does not constitute legal advice.